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  • What are the generic SIP settings for connecting a SIP compliant device to your service?
    Customers with their own SIP enabled phone, gateway or PBX are free to use this to connect to Tel2's service. The device must be SIP ...
  • What is my Bill Anniversary Date?
    Your Bill Anniversary Date is the date you first signed up for Tel2. Your monthly bill cycle is based on this day. For example if you signed ...
  • Web Conferencing
    Web Conferencing Web conferencing lets you meet in real time with anyone, anywhere. Tel2 Web Conferencing combines desktop sharing through a web browser, so everyone sees the ...
  • Web Calling
    Connect a Call In our CloudPBX you are able to connect a call from any of the numbers within your account. Quick Guide Log into https://now.tel2.co.uk Select CloudPBX > select the number you want to make ...
  • What Codecs do Tel2 Support?
    Codec Support Voice: G.722 (wideband), G.711 A Law, G.711 U Law, GSM, iLBC, G.729 and G.726 with automatic transcoding between codecs. Video: H.264 and H.263. Fax:  T.38 pass-through ...
  • Will my Tel2 service work if there is a power cut?
    Will my Tel2 service work if there is a power cut? Your Tel2 service requires power to work as your broadband modem will not function without it.   To ensure that ...
  • Why can’t I register my VoIP device?
    Why can’t I register my VoIP device? Firewalls and Interfering routers are the most common cause of SIP registration failure with your VoIP device where the firewall/router ...