Inbound Calls: Voicemail Service Answer:
Voicemail Service
Tel2 Voicemail puts you in control of setting up and accessing your messages from anywhere. Our standard voicemail features include personal recordings for BUSY and UNAVAILABLE, save, delete, ...
Faxing Questions: How to Setup Faxmail Answer:
How to Setup Faxmail
Quick Guide – Sending a fax
Our fax-mail service allows “approved” email addresses to send faxes via our service. Before you can send or ...
Account Management: Account Overview Answer:
Account Overview
The account summary dashboard provides a broad overview of your account. In this dashboard you can view account balance, plan details and customer account summary.
Quick Guide
Step 1: ...
Account Management: Account History Answer:
Account History
You are able to view all invoices online in your account history, making it easy to keep track of your account.
Quick Guide
Log into https://now.tel2.co.uk.
Select Account ...
Account Management: Forgotten Password Process Answer:
Forgot password
You will require your account number and together with the account email address to access the forgot password.
Quick Guide: Forgot password
Use “forgot password” if you can’t remember your password:
Visit https://now.tel2.co.uk
Select ...
Cloud PBX Features: List of Cloud PBX Features Answer:
List of Cloud PBX Features
All Cloud PBX customers are licensed to use ALL these features (and more) regardless of which plan or bundle you select. This is ...
Advanced Features: Call Parking Answer:
Call Parking
Call parking is a feature that allows a person to put a call on hold at one phone and continue the conversation from another phone.Whilst ...
Tel2 Applications: Tel2 Softphone Applications Answer:
Tel2 Free Apps for iPhone Android, MAC and PC
Tel2's free VoIP softphone apps for iPhone, Android are free to install and is a great addition to your business ...
Device Provisioning: Polycom VVX IP Phones – Manual Configuration Answer:
Polycom VVX IP Phones – Manual Configuration
Customise the following features on your Polycom VVX handsets.
Manually Configuration
Changing the Handset label
Extension dialling
Handset Volume
Upgrading Firmware
Presence and BLF (Busy Lamp field)
VVX ...
Advanced Features: SMS Gateway Instructions Answer: Tel2 offer an SMS gateway for customers who wish to send SMS messages either by using our email to SMS gateway or web service API. ...
Microsoft Teams: Microsoft Teams Integration Setup Instructions Answer: Setup your Microsoft Teams environment
This guide does not explain how to setup Microsoft Teams. The assumption is that you already have a Teams environment with ...
